Stay Connected for Elders Living in Private Nursing Homes

Stay Connected for Elders Living in Private Nursing Homes

Partnering Organization

Baptist Oi Kwan Social Service (BOKSS)

Project Period

Sep 2020 to Aug 2021 (Phase 1)
Mar 2022 to Sep 2023 (Phase 2)

Target Group

Elders and their family members


Private nursing homes in New Territories East

How it works

The Covid-19 pandemic has had a devastating impact on elders who are living in nursing homes. As a measure to control the spread of Covid-19, nursing homes have adopted a no-visiting practice intermittently since Jan 2020, and more stringent starting from mid-July 2020 when there was a surge of infections in more than ten nursing homes.  As a result, elders have been isolated due to limited communication with their families.

Through the outreaching services of BOKSS to private nursing homes in New Territories East, the project helps the elderly residents stay connected with their families and friends through the installation of Wi-Fi and tablets.

Project components

Phase 1 – To introduce and facilitate the use of video telecommunication in private aged homes;
Training sessions to staff, family members and volunteers; and
Online activities and therapeutic training.


Phase 2 – To sustain the use of video-communication of the home staff, family carers and volunteers in private aged homes;
Training and coaching sessions to staff, carers and volunteers; and
Online social, cognitive activities and therapeutic training.



  1. To connect the elders in private nursing homes with their family members so that they will not feel isolated;
  2. To train up the volunteers to support the elders’ family members in video communication;
  3. To train and enhance the capacity of the care staff in using technology for service delivery; and
  4. The Multi-disciplinary Outreaching Support Teams for the Elderly (MOSTE) team of BOKSS can make use of the tablets for conducting activities and therapies.

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